Special Events | Family | Customer Service

‘“Needs Improvement” Experiences’ Articles

Customer Service: You don’t have to be perfect. Just be on my team!

Written by Mike Granek, CSEP on 25 August 2010

Customer Service: You don’t have to be perfect. Just be on my team!

GUEST POST by Jenise Fryatt Imagine: you’ve landed a new client during difficult economic times. Your first event with them sets up in 4 days, 2,000 miles away. You’ve paid the “Good Deal” (not their real name) trucking company 10 days in advance to pick up your gear on Sunday. It’s Saturday and Good Deal [Read More...]

Mike's Tweets!

@BBYCanada @BBYCanadaDeals Thanks! But I only need one TV. 02:00:26 AM February 18, 2012 from TweetDeck in reply to BBYCanada Reply Retweet Favorite
@FS_Deals Maybe a special Twitter discount? haha ;) 12:29:09 AM February 18, 2012 from TweetDeck in reply to FS_Deals Reply Retweet Favorite
@FS_Deals Hey Thanks!! You're the only 1 that replied!! Saw the Dynex but brightness is kinda low. Any deals on something a bit better? 12:28:28 AM February 18, 2012 from TweetDeck in reply to FS_Deals Reply Retweet Favorite
@BBYCanada @FS_Deals @LondonDrugs Who wants to give me a crazy deal on a 32" LCD TV??? :) Best deal wins! haha Prob. buy tomorrow. 09:35:01 PM February 17, 2012 from web in reply to BBYCanada Reply Retweet Favorite
Ignore your customers... that's a good strategy! http://t.co/ZnbvFcNB 06:28:21 PM February 17, 2012 from TweetDeck Reply Retweet Favorite
Hello? 08:28:40 PM February 16, 2012 from web Reply Retweet Favorite
Hello #Vancouver ! Need your help with my MBA Homework! Do U like CHOCOLATE? Tell us what U know about a local Chocolate Biz svy.mk/Au9Mmw 08:11:34 PM February 10, 2012 from TweetDeck Reply Retweet Favorite
Good day #Vancouver tweeps! Need UR help with my MBA Homework! Can u PLEASE take this SHORT survey about a Chocolate Company? svy.mk/Au9Mmw 07:22:54 PM February 10, 2012 from TweetDeck Reply Retweet Favorite
Hey #Vancouver #eventprofs Can you help with my MBA marketing research project? Short survey about a local chocolate co. svy.mk/Au9Mmw 05:57:11 PM February 10, 2012 from TweetDeck Reply Retweet Favorite
@daryltheartist Thanks for your tweet! I will forward along to the Academic Director for Graphic Design @AiVancouver . She'll be thrilled! 05:05:25 PM February 10, 2012 from TweetDeck in reply to daryltheartist Reply Retweet Favorite

Twitter Mentions

Tweets Mentioning Mike

Celia Li: Hi Mike, long time no see. I'm doing "Mentor Interviews" for my project, if you reply me before the weekend, it would be great! @mikegranek

about 13 hours ago
Future Shop: @mikegranek Some deals on Sony, Sharp, Samsung & LG to choose from on this page: http://t.co/rplEtYmQ Good luck! :)

about 2 days ago
Best Buy Canada: @mikegranek Check out this deal we have, get a 32" Sharp AQUOS with the purchase of a 70"! http://t.co/RiPttxDu (cc: @BBYCanadaDeals)

about 4 days ago
Future Shop: @mikegranek Here's our lowest priced 32" TV -- http://t.co/KTr2j1JG Good luck tomorrow! :)

about 4 days ago
Par T Perfect: #FF #ArtInstituteVancouver @thefinerdetails @BethBoyle @metrohall @mikegranek

about 5 days ago
The Art Institute: @dwalkbels @mikegranek hello!!!!

about 5 days ago
Debra Walker: @mikegranek hello!

about 5 days ago